Category Archives: Thoughts / Ramblings

These are general thoughts / comments / complaints on the hotel industry in general.

Blind Leading the Blind

Well, I’m back. Nobody scared me off on my first post, so that’s a good start. I lead a fairly unassuming life, no wild and crazy for me. Yet, I find I enjoy my life. I have a “large” personality… I’m from Texas, so that may have something to do with it, but I like to live life in large portions. I try to enjoy every single moment that I have on this hunk of rock. I am frequently heard saying that “work is only as fun as you choose to make it.” If you go into work every day expecting it to be a grind and an unpleasant experience, well you’ll get exactly what you put into it: disappointment. Myself… I prefer to have as much productive fun at work as I can. Don’t get me wrong, I’m not saying to slack off. Finishing work is a fulfilling action, as is doing a job well done. There’s nothing stopping you from doing a good job and enjoying it though. I usually banter with coworkers, play innocent little pranks (like changing the desktop background of the work computer to look like all the icons and then hiding all the icons… that one was priceless!), and generally just having a good attitude and a good time.

All that to say, I’m moving forward quite quickly because of that personality, hard work ethic, and good attitude. Despite only working at this hotel for only 6 months, I am now the new Director of Sales. Pretty great, eh?! Here’s the thing… I don’t have any “true” sales experience. Now, what I do have is a salesman’s personality. I have never met a stranger. Most everyone who meets me, likes me immediately and if not, I can usually get them to warm up to me. I can be so empathetic that I may have been right there suffering through the same things you were or celebrating those victories with you. (I know this sounds cynical, but the fact is: I am that empathetic. I enjoy others successes and commiserate others losses as if they were my own).

On top of not having any sales experience, my boss – the General Manager of the hotel, seems to have a little sales experience, but no time to do anything to help. I think I may be a much better DoS (Director of Sales) than she, since I’ve tended to think outside the box. Here’s one example of what I’ve done in the week since my promotion: I have created an idea of a “Hunters Preferred” program. The premise of this idea is that since we are a prime hunting location, we enter into a referral partnership with hunting lease owners in our area (we refer people to you, you refer people to us) and in return for the business they send our way, we provide hunters hunting at leases on our Preferred list about a 15% discount just for hunting where they were already hunting. This saves between $15-$20/night, which over extended hunting stays will save a lot of money for the hunter and bring in untapped business to our hotel. I’ve been working on implementing this plan for the last 2 days and it’s already become quite popular.

Here’s the thing though, I don’t want this type of thing to be a one-hit wonder. If anyone has any good promotional ideas, send them my way! My boss knows I don’t have any prior sales experience, but she also knows that I have a lot of potential. I’ve already ran some ideas past her and things look to be beginning smoothly enough.

As they say, in the land of the blind, the man with one eye is king.

-Grand Landing

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